Shipping policy

Shipping Policy

Thank you for shopping with us! We want to make sure you have a great experience from purchase to delivery.

Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

Shipping Times
Standard shipping typically takes 7-15 business days depending on your location. Please note that delivery times may vary due to customs, carrier delays, or other factors outside our control.

Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.

Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at shopceluva@gmail.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

International Shipping
We currently ship to the United States and select international destinations. Any customs fees, import duties, or taxes are the responsibility of the customer.

If you have any questions about your order, please don't hesitate to contact us at shopceluva@gmail.com.